Bengal Fruits (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.bengalfruits.net.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order, register an account, or contact us, we may collect:
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Full Name
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Mobile Number
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Email Address
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Delivery Address
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Billing Information (only for transactions)
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Social media handles (if provided via login or contact)
b. Usage Information
We collect information about how you interact with our website, including:
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IP Address
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Browser type and version
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Pages visited
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Time spent on site
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Device and operating system
c. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences via your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders
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To communicate with you about your order status, updates, or promotions
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To provide customer service and respond to inquiries
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To improve our website, services, and marketing efforts
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To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your data with:
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Trusted Service Providers: such as delivery partners, payment processors, or IT support services, solely for the purpose of operating our services.
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Legal Authorities: if required by law, regulation, or legal process.
All third-party providers are required to protect your data in accordance with this policy.
4. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. These include:
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SSL encryption on our website
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Secure payment processing
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Limited internal access to user data
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Routine security updates and monitoring
However, no online platform can be 100% secure. We encourage users to safeguard their own credentials and devices.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your information
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Withdraw consent for marketing communications at any time
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File a complaint with a data protection authority (if applicable)
To exercise any of these rights, contact us at support@bengalfruits.net
6. Data Retention
We retain your data for as long as necessary to fulfill the purposes for which it was collected, including legal or tax obligations, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date. We encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: support@bengalfruits.net
🌐 Website: www.bengalfruits.net
📍 Dhaka, Bangladesh